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College of Arts & Sciences
Computing and Information Technology


ChemBioOffice Suite Reference

License

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I. If you are using ChemBioOffice Ultra 14 version 13 on a PC:
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You need to reactivate with your existing serial number. Reactivating will extend your current software's license until Sunday, October 11, 2015.
1. To reactivate, launch the ChemDraw application and click 'Activate' on the 'Help' menu then put in your serial number (it shows up automatically if you originally activated on the same machine).
2. Click on 'Activate over the Internet' to complete the activation. If that fails (because you don't have an Internet connection) then you can activate by phone, fax, or email to receive an activation code.
3. The software will display a warning message one month before the previous expiration date, and you can close that window then click 'Activate' on the 'Help' menu.
4. If your software has already expired, you will be immediately prompted to activate when you launch ChemDraw.

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II. If you are using ChemBioOffice Ultra 14 version 12 on a PC:
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You may either upgrade to version 13, or may keep version 12 by reactivating with your existing serial number. Reactivating will extend your current software's license until Sunday, October 11, 2015.
1. To reactivate, launch the ChemBioOffice Ultra 14 application and click 'Activate' on the 'Help' menu then put in your serial number (it shows up automatically if you originally activated on the same machine).
2. Click on 'Activate over the Internet' to complete the activation. If that fails (because you don't have an Internet connection) then you can activate by phone, fax, or email to receive an activation code.
3. The software will display a warning message one month before the previous expiration date, and you can close that window then click 'Activate' on the 'Help' menu.
4. If your software has already expired, you will be immediately prompted to activate when you launch ChemBioOffice Ultra 14.
5. Your current serial number is: contact COCASRrcchelp@mailbox.sc.edu
6. Alternatively, you may upgrade to version 13 now or anytime, by re-downloading (and getting a new serial number) via:
http://sitesubscription.cambridgesoft.com/sitelicense.cfm?sid=851

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II. If you are using ChemBioOffice Ultra 14 version 10 or version 11 on a PC:
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You may either upgrade to version 13, or may keep version 10 or 11 by reactivating with your existing serial number. Reactivating will extend your current software's license until Sunday, October 11, 2015.
1. To reactivate, launch the ChemBioOffice Ultra 14 application and click 'Activate' on the 'Help' menu then put in your serial number (it shows up automatically if you originally activated on the same machine).
2. Click on 'Activate over the Internet' to complete the activation. If that fails (because you don't have an Internet connection) then you can activate by phone, fax, or email to receive an activation code.
3. The software will display a warning message one month before the previous expiration date, and you can close that window then click 'Activate' on the 'Help' menu.
4. If your software has already expired, you will be immediately prompted to activate when you launch ChemBioOffice Ultra 14.
5. Your current serial number is: contact
COCASRrcchelp@mailbox.sc.edu
6. Alternatively, you may upgrade to version 13 now or anytime, by re-downloading (and getting a new serial number) via:
http://sitesubscription.cambridgesoft.com/sitelicense.cfm?sid=851

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III. If you are using ChemBioOffice Ultra 14 version 9 on a PC:
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You need to download the 13 version. Your 9.0 version will stop working on Sunday, October 12, 2014 and there is no way to extend that older version.
1. To download the version 13 software, go to:
http://sitesubscription.cambridgesoft.com/sitelicense.cfm?sid=851
2. You will be emailed a new serial number which will be valid until Sunday, October 11, 2015. In other words, you will simultaneously be extending your license AND upgrading your version.

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IV. If you are using ChemBioOffice Ultra 14 on a Mac
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You need to get a new serial number and registration code.

1. To get your new codes, look for the link about renewed serial numbers on the following page:
http://sitesubscription.cambridgesoft.com/sitelicense.cfm?sid=851
2. You will be emailed a new serial number and registration code which will be valid until Sunday, October 11, 2015. The Mac software and serial number are included on the same download page and same email message as PC users, but are marked as Mac.

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V. If you wish to continue using an older version of ChemBioOffice Ultra 14 on a Mac
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1. If you want to upgrade to the latest version, see instructions in item IV above. The following instructions are only if you prefer to continue using an older version on the Mac.
2. If you want to keep the older version, send an email from your institutional email address to informatics.customer_service@perkinelmer.com with the following information included:
2a. The exact product name and version that you are using.
2b. Your current serial number.
2c. The institution name for your site subscription.
3. You'll receive an email back with a new registration code (you re-use the same serial number).
4. Enter that registration code on the popup message that indicates your site subscription is expiring.

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